Terms & Conditions

To make a reservation a deposit of 25% is payable. Balance of payment must be paid 4 weeks prior to the holiday being taken.
If guests are bringing a dog then a £100 refundable good housekeeping deposit will be taken. This should be sent by cheque and will be returned to the guests at the end of their holiday if the house is left in a good condition.
Arrivals & Departures
The house will be ready by 2pm, and the property must be vacated by 10am on day of departure. Details of how to get to the house and key collection details will be given following receipt of final balance.
Cleaning
The house should be left clean and tidy on departure and any damages must be reported and paid for prior to departure. If the property is left in a dirty or inappropriate manner this may result in an additional cleaning surcharge. All rubbish should be removed from the property.
Dogs
We do accept dogs at an extra charge of £20 per dog. However we do so with the understanding that owners will not under any circumstances allow their dogs onto the furniture or up the stairs. Dogs must never be left in the house unattended and all dog mess must be cleaned up from the garden.
Any damage caused by dogs will be taken out of the good housekeeping deposit.

Smoking
No smoking on premises.
Damages
All damages and losses will be charged in full.
Occupancy
The occupancy of the property should never exceed 4 people.
Vehicles/Personal Property
As well as cancellation insurance, guests are recommended to take out holiday insurance to cover loss or damage to personal effects.
Vehicles, accessories and contents are left at their owners risk. The owners will not be responsible for any loss or damage or any injury to persons not caused through the fault of the owners.
Holiday Protection
To minimise the cost and inconvenience of cancelled bookings we would advise you to take out holiday insurance.
Restriction on Rental
We reserve the right to remove person or persons from the property due to unreasonable behaviour, damage to the property or exceeding the stated occupancy. In this case refund will be at the discretion of the owners.
Cancellation
If you require to cancel a reservation for any reason we must be notified by telephone immediately. In the event of a cancellation every effort to re-let the house will be taken and you will be reimbursed in full (minus a £25 administration charge). If we are unable to re-let, cancellation costs will be incurred as follows:
More than 4 weeks before booking commences your deposit will be forfeited
Less than 4 weeks you will be liable to pay the full cost of rental
Repairs to the property
Occasionally due to damage or wear and tear an item of equipment may not be working. We will do our utmost to repair it as quickly as possible